PROMON Studio

PROMON Studio tutorial
Click this link to view the PROMON Studio tutorial: http://vimeo.com/61712073
Thu, 20 Mar, 2014 at 3:57 PM
My camera does not connect at all, no error message at start-up of PROMON Studio
Make sure that you carefully followed the instructions in the installation guide to have all requirements ready to run the camera.  1. Make sure tha...
Thu, 16 Jul, 2015 at 2:28 PM
PROMON Studio is able to connect my camera but does not receive any images (black camera viewer).
1. Make sure that your network connection hosting your camera is configured to support jumbo frames with a size of 9000 bytes. To do so please refer to the i...
Wed, 12 Feb, 2014 at 11:37 AM
Camera images are distorted or fragmented
The driver of the network adapter probably troubles with the massive amount of data coming from the camera. First make sure you have the latest vers...
Thu, 14 Jan, 2016 at 1:53 PM
An unhandled exception of type 'could not load file or assembly ConversionFunctions.dll' occurred when starting PROMON Studio.
An unhandled exception of type Could not load file or assembly 'ConversionFunctions.dll' or one of its dependencies occurs when starting PROMON Stud...
Mon, 24 Mar, 2014 at 11:15 AM
An error 'A procedure imported by ManagedGenICamFunctions.dll could not be loaded' occures when starting PROMON Studio
An error 'A procedure imported by ManagedGenICamFunctions.dll could not be loaded' occures when starting PROMON Studio   Make sure that...
Mon, 24 Mar, 2014 at 11:09 AM
Update PROMON Studio from a previous version to version 3.5.4 or higher
PROMON Studio version 3.5.4 (or higher) requires the installation of eBus SDK version 3.0.4. Using PROMON Studio without updating the eBus SDK an error mess...
Mon, 24 Mar, 2014 at 11:23 AM
Insufficent memory when starting PROMON Studio or a 'not enough storage'-exeption occurs
Depending on your system an „insufficient memory” or “not enough storage available” error can occur while running PROMON Studio, especially if you are run...
Thu, 14 Jan, 2016 at 1:53 PM
Messagebox: Dongle not found!
        After starting PROMON Studio an error message appears „Dongle not found“. Please proceed as following:        Close PROMON Studio softwa...
Thu, 2 Jul, 2015 at 10:54 AM
Firewall issues
  To correctly connect a camera PROMON Studio needs to traverse your systems firewall. This should be no problem if you are using the default Windows Fi...
Thu, 16 Jul, 2015 at 2:26 PM